Customer Service Training: MBK Attends 3M Converter College
October 2015 – MBK Tape Solutions encourages ongoing training of all employees. Last week, Sylvia Pena and Cynthia Aceves, Customer Service Representatives, attended 3M Converter College in St. Paul, MN.
After being immersed in the 3M community, they returned to California with a wealth of information about 3M tape products and the latest market trends. According to Cynthia, “3M Converter College was an amazing experience! We expanded our knowledge on various products, applications and of course, converting challenges.
3M Reps were beyond helpful and knowledgeable. They made us feel at home. As Mr. Johnson our training supervisor emphasized, “A presentation without a demonstration is just a conversation.”